Version

Thank you for playing with Casumo! The latest version of the app includes a lot of improvements to enhance your playing experience. Also, we appreciate your feedback, so don't forget to rate the app. Good Luck!

Review of Casumo

I can’t really remember where I first saw or heard of Casumo but like most gambling game sites I was a little hesitant. However Casumo has to be my all time favourite app to play on. The games are so fun to play, deposits & withdraws are so easy to make and the team are so fun and so easy to talk to. I % trust Casumo for a fun time and % trust them with my money. I love the app so much! I also love how they let you know how long you have been on for and how much you might have won or lost so you get a reality check so you don’t go crazy or do something that you might regret! Casumo is awesome!

You're awesome JemmBear, thank you so much for your kind words. If there's ever anything we can do for you then please get in touch, even if it's just for a chat or a virtual hug

READ: Proof of regular salary to withdraw winnings?

Will take money off you no problem and let you withdraw small winnings for months, but if you're lucky enough to have a decent win they'll block withdrawals pending verification (still allowing more deposits, funny enough). This is common with gambling apps but what's different with Casumo is it's not a simple case of passport and proof of address - they also require PROOF OF REGULAR SALARY via payslips and the figures must match income on your bank statement. Good job I'm actually working full time as they don't tell you you must be in receipt of regular salary from an employer on sign up! A long winded excessive process none the less: passport, bank statement, separate proof of address even though this is included on the bank statement, payslip and a video recording! Then wait a few days, just to withdraw your winnings. Once verified, withdrawals are SLOW, it takes a couple of days for them to process then a further couple of days to show up in your account, some other apps have withdrawals in your bank within hours. Nice app though, decent games, good graphics and you can win, but more than likely will be down overall as the casino always wins! Not uncommon to see 10 reds in a row on roulette or spins on the slots without getting on the board!

Bonus

Sean, who support me, he is give all answers, and more important, that he understand customers, he is amazing person, I think more helpful person in the world, understanding situation, I not just trying help, he find right solution, I hope and wish that all people who working in customer service will be like Sean, Thank you very much for you help,
Kind Regards
Alex

Ahoy Alex! Thank you so much for your kind words, we will make sure Sean sees this and we will also give him a proper high-five for a job well done. And if you ever need help again, we're here for you no matter the time and. Lots of ❤, Casumo.

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